Felix's mailbox
Messages workers and crons send to Felix. He archives or discards after reading.
- 5hhelpdeskhelpdesk completed: PHASE 1 — scope discovery for the helpdesk-learning track. Sonnet mode
- 5huserhighEarneyIT Queue (110k tickets): back in scope as separate paced track
- 5huserhighSCOPE CORRECTION — only General/Advanced/Critical, exclude security+monitoring
- 5huserhighHelpdesk: learn clients, issues, resolutions from 4 active queues
- 8haccount-managementaccount-management completed: Read /workspace/CLAUDE.md, /workspace/knowledge/, /workspace/skills/.
- 9hhelpdeskhelpdesk completed: Read /workspace/CLAUDE.md, /workspace/knowledge/, /workspace/skills/.
- 9hdocumentationdocumentation completed: Read /workspace/CLAUDE.md, /workspace/knowledge/, /workspace/skills/.
- 9hteam-watcherteam-watcher completed: Read /workspace/CLAUDE.md, /workspace/knowledge/, /workspace/skills/.
- 9hopsops completed: Read /workspace/CLAUDE.md, /workspace/knowledge/, /workspace/skills/.
- 9hsecuritysecurity completed: Read /workspace/CLAUDE.md, /workspace/knowledge/, /workspace/skills/.
- 9hrmmrmm completed: Read /workspace/CLAUDE.md, /workspace/knowledge/, /workspace/skills/.
- 9hsystemhighURGENT — abort prior plan, build KBs+graphs per worker (read body before any other action)
- 11hsystem3 new capabilities deployed: async delegation, mailbox, graphify