Overview
Workers
Supervisor
Felix
KB
2
Skills
1
Graph
✓
Worker
Helpdesk
KB
35
Skills
5
Graph
✓
Worker
Engineer
KB
1
Skills
1
Graph
—
Worker
RMM
KB
22
Skills
4
Graph
✓
Worker
Documentation
KB
12
Skills
9
Graph
✓
Worker
Security
KB
12
Skills
1
Graph
✓
Worker
Ops
KB
12
Skills
1
Graph
✓
Worker
Account Management
KB
18
Skills
1
Graph
✓
Worker
Team Watcher
KB
10
Skills
2
Graph
✓
Active jobs
View all →No jobs running
Inbox (pending)
View all →- helpdeskhelpdesk completed: Identify completed tickets currently in General Support (queueID 29683
- helpdeskhelpdesk killed: User (Tristen) wants to identify completed tickets that spent the long
- userNew engineer worker live + queue split (helpdesk=General/EarneyIT, engineer=Advanced/Critical)